Last updated: 11 August 2025

At Robo Max, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you can return it under the following terms:

Returns

• You have 15 calendar days from the date of delivery to request a return.

• Items must be unused, in their original packaging, and in the same condition you received them.

• Proof of purchase is required.

How to Return

• Contact us at myrobomx@gmail.com with your order number and reason for return.

• Ship the item to:
  Robo Max
  16 Oxford Street
  Bury, BL9 7EL
  United Kingdom

Refunds

• Once your return is received and inspected, we will notify you via email.

• Approved refunds will be processed to your original payment method within 5–7 business days.

Exchanges

• Exchanges are processed for defective or damaged items only.

Non-Returnable Items

• Gift cards, personalized items, and worn/washed products.